In the post of Records and Systems Officer, you will be responsible for the preparation of information requested through a Subject Access Request (SAR), deceased Freedom of Information (FOI), or any other request of a Legal nature.
We are looking for someone to work closely with the Adult Social Care Teams and to help support the records management function to maintain effective systems for electronic and paper records management within the division.
You will provide first-level system administration for the main customer index database, assist in resolving customer requests, system or project issues, and take ownership of these requests or issues, progressing them through to resolution in a timely and professional manner.
An eye for detail is essential and can support on going improvements in data quality. The ability to communicate effectively with diverse audiences and have good negotiating skills.
To enable your customer group, you must have a fluent command of written and spoken English which is sufficient to enable you to effectively perform the role. This requirement relates to Part 7 of the Immigration Act 2016.
Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. This commitment ensures safer recruitment practices to protect children and vulnerable adults.
This post is subject to Ealing’s enhanced vetting process.
You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.
It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.
