Ealing Council

Vacancies

Job Details

Job Title

Mobility Service Administrator (Telephones/Multimedia)

Job reference

#EJR011243

Date posted

22/10/2021

Application Closing date

08/11/2021

Job type

Full Time

Salary package

£32,418 to £34,209 pa inclusive (Grade 8)

Job description

ONLY PERMANENT EMPLOYEES OF EALING COUNCIL ARE ELIGIBLE TO APPLY FOR THIS SECONDMENT. EXTERNAL APPLICANTS WILL NOT BE CONSIDERED.

This is a 12 month Secondment Opportunity

An exciting opportunity has arisen in the Mobility Team for an experienced Administrator who will support the Financial Assessment Manager LWA & Mobility in the day to day administration of the team.

This is a senior role. You will be responsible for the administrative tasks associated with Blue Badge, Disabled Parking Bay and Freedom Pass applications. You will ensure that decisions are made in accordance with defined criteria in legislation and Council policy.

Excellent customer services skills are essential as you will have contact with customers on the telephone and or email who may be challenging. You will be working in a busy environment in which accuracy and attention to detail are paramount. We are looking for someone who is proactive with excellent organisational skills, flexibility and ability to work well under pressure to changing deadlines.

You will have experience of working in a customer services environment delivering a front line service. Ability to use and learn new customer record management systems essential. Good general IT skills, especially MS Office are essential as you will be using spreadsheets and various Word templates.

This role is subject to a basic DBS check.

This role is subject to Ealing Council’s enhanced vetting process.

If you would like more information or would like to discuss this opportunity further, please contact Alan Toppin, Financial Assessment Manager LWA & Mobility Manager on 020 8825 6786.

All secondments must be authorised by your line manager prior to completing the application form. Please email a copy of the Secondment Release Form, signed by your line manager to HRSSC-RecruitmentTeam@ealing.gov.uk by end of closing date.

Closing date: 8 November 2021

Role profile

Ex-offenders policy

Secondment release form

 

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